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SUPPORT & FAQ

2. Getting Started

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How do I install or uninstall SlideDog on Windows?

Follow this step-by-step guide to install SlideDog on Windows 7 and above

1. Download the SlideDog web installer or the offline installer of SlideDog.

2. Start the installer. If Windows warns you about the file being downloaded from the internet, click “Run anyway”.

3. Click “I Agree” if you agree to the license agreement.

4. Follow the on screen instructions. The installer will try to download and install Microsoft Visual C++ 2015 Redistributable (x86) runtime and .NET 4.6 Framework if your machine is missing these framework dependencies.

5. SlideDog is now either installed in your local app-data folder or in your “Program Files (x86)” folder, depending on your choice of installing per user or per machine.

You can start SlideDog by clicking the shortcut on your desktop or from the Start Menu group “SlideDog”.

To uninstall SlideDog, first navigate to “Control Panel” > “Programs” > “Program and Features”. Then search for “SlideDog”, select “SlideDog” and click on “Uninstall”.

SlideDog will be completely removed from your computer.

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What screen resolutions (on primary and secondary screen) do SlideDog support?

SlideDog supports all screen resolutions that are available on your operating system.

SlideDog does not consume significantly more resources when running presentations in high resolutions and should run fine on a resolution of 1920×1080 on the secondary screen when running SlideDog Pro. Go ahead and create presentations in HD!

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Is there an offline installer of SlideDog available?

Yes,

We offer an Offline Installer of SlideDog that you can use to install SlideDog without being connected to the Internet.

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Do you have a community forum for SlideDog users?

Yes.

Our forum is open for everyone to register and post their questions. There are some areas that are restricted to Pro users and beta testers only, but most of the discussion happens out in the open. Please join us at https://forum.slidedog.com !

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Will my animations / transitions / videos / fonts / etc. display correctly in SlideDog?

Yes.

Since the task of showing the presentation files is entirely up to the software viewers installed on your PC, the result will be the same with or without SlideDog.

But on a general note, presentation files may not always act and look the same on different platforms and versions of presentation software. For example, a .pptx file made with special effects only available in PowerPoint 2016 will not look the same when viewed in PowerPoint 2013.
You should always check your presentation files in advance on the computer you intend to use for your live presentation.

Another rule-of-thumb is that you should always embed external resources when possible. For instance, if you try to show a PowerPoint with non-standard fonts without embedding them or making sure they are installed on the target computer, independent of SlideDog the text might not be shown correctly. More information on embedding fonts can be found on PPTFAQs web pages

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What file types, presentation formats and viewers does SlideDog support?

SlideDog supports the following file types and file viewers:

Media File types Supported viewers
PowerPoints .ppt, .pptx, .pptm, .pot, .potx, .potm, .pps, .ppsx and .ppsm Office PowerPoint 2013, 2016 or 2019 PowerPoint Viewer 2010
PDFs .pdf Adobe Reader or Adobe Acrobat Pro
Prezis Prezi portable files / “Prezi.exe” (See note about Prezi-files at the bottom) (included)
Videos .3g2, .3ga, .3gp, .3gpp, .avi, .divx, .dts, .dv, .vid, .flv, .gfx, .m1v, .m2t, .m2ts, .m2v, .m4p, .m4v, .mkv, .mlp, .mod, .mov, .mp1, .mp2v, .mp4, .mp4v, .mpa, .mpe, .mpeg, .mpeg1, .mpeg2, .mpeg4, .mpg, .mpv2, .mts, .mtv, .nuv, .ram, .rec, .rm, .rv, .rmvb, .s3m, .sdp, .spx, .vob, .w64, .3asf, .xa, .tac, .ts, .wmv VideoLan VLC (included)
Images .jpeg, .jpg, .png (included)
Web Pages (URLs) Any normal URL Google Chrome
Word files .doc, .docx Office Word 2013, 2016 or 2019
Excel files .xls, .xlsx, .xlsm Office Excel 2013, 2016 or 2019

A note about “Prezi” and “Prezi Next” files:

To add Prezi files to the SlideDog playlist you first need to download an offline/portable version (comes in a .zip file) of your Prezi from your account at the prezi.com website. Then you need to extract the contents of that zip file. Among the extracted contents you will find an “.exe”-file. This is the file that you should add to your SlideDog playlist.

Important: If you’ve downloaded the offline Prezi more than 12 months ago, you need to re-download it from prezi.com. Also, before starting a Prezi in SlideDog, you should close all open Prezi windows.

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What software do I need to run SlideDog?

SlideDog runs best on Windows 7 and later. If you are using Windows 7 or Windows 8 and plan on using the two-screen mode in SlideDog, you should enable “Aero”: How to enable Aero on Windows 7.

If you want to use certain file types in SlideDog, you need to have the correct viewers installed. You can get viewers for all file types supported by SlideDog for free:

  • Office PowerPoint 2013, 2016, 2019 or PowerPoint Viewer 2010 for PowerPoints
  • Adobe Reader or Adobe Acrobat for PDFs
  • Google Chrome for Web pages

SlideDog also requires the following runtimes/frameworks (that the installer will try to detect and download) installed on your machine:

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Why do I need third-party software to run SlideDog?

To show your presentation files as accurate as possible, SlideDog uses the best file viewer programs available for the various file formats (PowerPoint is used to show .pptx files, VLC is used to show videos, etc.).

We could have made SlideDog to not rely on third-party software, but then we’d have to resort to conversion of all the presentation files into a standardized format. This process almost always leads to loss of quality. Transitions will sometimes be lost, animations won’t show up correctly and fonts may appear less crisp.

It’s no requirement to have Office PowerPoint, Adobe Reader or Google Chrome installed, but you won’t be able to display the file types (.pptx, .pdf and web pages) of those programs through SlideDog if you don’t. You can however still show videos, images and use the audience interaction features.

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