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SUPPORT & FAQ

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1. General Information

What is SlideDog?

SlideDog presents your files seamlessly and professionally to the audience at meetings, events, sales presentations, conferences, lectures and more. It is a Windows application that lets you to switch between various presentation media such as PowerPoint, PDF, Prezi, video and web pages.

It’s perfect for people who use multiple forms of media in their presentations and a great tool at events where you have multiple presenters. SlideDog also comes with audience interaction features built in, letting you add polls, Q&A sessions and feedback questions to your presentations. You can even let your audience follow your slides on their own devices using the SlideDog Live Sharing feature.





At its core, SlideDog works as a launch pad for presentations. It detects what software you have installed on your computer and uses the best available programs to launch your different media. All this happens behind the scenes, and only using the SlideDog user interface, making it seem like SlideDog itself is playing and switching between the PowerPoint, Prezi, PDF and video files, when in fact the files are being played back by appropriate file viewers. This way SlideDog can ensure perfect playback and seamless switching of presentation files while enabling you to control the different files through the SlideDog interface on your PC or using the SlideDog remote app for iOS and Android.





As mentioned, SlideDog is also a great audience interaction platform that allows presenters and attendees to connect in real-time through their phones or any device with a web browser. This allows presenters to share a live stream of their slides to the audience, send polls, get feedback and have Q&A sessions. By using the SlideDog app for iOS and Android, presenters can furthermore switch between presentation files, change slides, pause videos, read notes and much more from the palm of their hand.

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When will SlideDog support file type X and program Y?

Currently SlideDog supports a limited number of presentation formats and file viewers. We are continuously working to support more file types. If you miss a format that you think we should support, please contact us.

When deciding which file viewers to support and what software SlideDog will use to show a specific media format we mainly focus on choosing the file player that has the broadest range of file type support. Other important factors are responsiveness and trustworthiness.
For example Adobe Reader might not be the fastest or smallest (in file size) PDF viewer out there, but it is king when it comes to supporting the different kinds of PDF files, including support for multimedia and 3D in PDF files.

However, we understand that people have strong preferences in the programs they use (for instance their default browser) and therefore we are working on broadening the support for viewers of specific file formats.

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Will SlideDog work without an internet connection?

Yes.

SlideDog works completely offline as long as you do not add online content to your playlists such as web pages, YouTube videos and audience interaction elements (Feedback, Poll, Chat).

The Live Sharing feature and the SlideDog iOS/Android app will not work without an internet connection.

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Is SlideDog available for Mac or Linux?

Unfortunately, SlideDog is only available for Windows 7 or later at the moment. While technically possible, we are currently not working on making SlideDog available for Mac or Linux.

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2. Getting Started

How do I install or uninstall SlideDog on Windows?

Follow this step-by-step guide to install SlideDog on Windows 7 and above

1. Download the SlideDog web installer or the offline installer of SlideDog.

2. Start the installer. If Windows warns you about the file being downloaded from the internet, click “Run anyway”.

3. Click “I Agree” if you agree to the license agreement.

4. Follow the on screen instructions. The installer will try to download and install Microsoft Visual C++ 2015 Redistributable (x86) runtime and .NET 4.6 Framework if your machine is missing these framework dependencies.

5. SlideDog is now either installed in your local app-data folder or in your “Program Files (x86)” folder, depending on your choice of installing per user or per machine.

You can start SlideDog by clicking the shortcut on your desktop or from the Start Menu group “SlideDog”.

To uninstall SlideDog, first navigate to “Control Panel” > “Programs” > “Program and Features”. Then search for “SlideDog”, select “SlideDog” and click on “Uninstall”.

SlideDog will be completely removed from your computer.

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What screen resolutions (on primary and secondary screen) do SlideDog support?

SlideDog supports all screen resolutions that are available on your operating system.

SlideDog does not consume significantly more resources when running presentations in high resolutions and should run fine on a resolution of 1920×1080 on the secondary screen when running SlideDog Pro. Go ahead and create presentations in HD!

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Is there an offline installer of SlideDog available?

Yes,

We offer an Offline Installer of SlideDog that you can use to install SlideDog without being connected to the Internet.

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Do you have a community forum for SlideDog users?

Yes.

Our forum is open for everyone to register and post their questions. There are some areas that are restricted to Pro users and beta testers only, but most of the discussion happens out in the open. Please join us at https://forum.slidedog.com !

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Will my animations / transitions / videos / fonts / etc. display correctly in SlideDog?

Yes.

Since the task of showing the presentation files is entirely up to the software viewers installed on your PC, the result will be the same with or without SlideDog.

But on a general note, presentation files may not always act and look the same on different platforms and versions of presentation software. For example, a .pptx file made with special effects only available in PowerPoint 2016 will not look the same when viewed in PowerPoint 2013.
You should always check your presentation files in advance on the computer you intend to use for your live presentation.

Another rule-of-thumb is that you should always embed external resources when possible. For instance, if you try to show a PowerPoint with non-standard fonts without embedding them or making sure they are installed on the target computer, independent of SlideDog the text might not be shown correctly. More information on embedding fonts can be found on PPTFAQs web pages

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What file types, presentation formats and viewers does SlideDog support?

SlideDog supports the following file types and file viewers:

Media File types Supported viewers
PowerPoints .ppt, .pptx, .pptm, .pot, .potx, .potm, .pps, .ppsx and .ppsm Office PowerPoint 2013, 2016 or 2019 PowerPoint Viewer 2010
PDFs .pdf Adobe Reader or Adobe Acrobat Pro
Prezis Prezi portable files / “Prezi.exe” (See note about Prezi-files at the bottom) (included)
Videos .3g2, .3ga, .3gp, .3gpp, .avi, .divx, .dts, .dv, .vid, .flv, .gfx, .m1v, .m2t, .m2ts, .m2v, .m4p, .m4v, .mkv, .mlp, .mod, .mov, .mp1, .mp2v, .mp4, .mp4v, .mpa, .mpe, .mpeg, .mpeg1, .mpeg2, .mpeg4, .mpg, .mpv2, .mts, .mtv, .nuv, .ram, .rec, .rm, .rv, .rmvb, .s3m, .sdp, .spx, .vob, .w64, .3asf, .xa, .tac, .ts, .wmv VideoLan VLC (included)
Images .jpeg, .jpg, .png (included)
Web Pages (URLs) Any normal URL Google Chrome
Word files .doc, .docx Office Word 2013, 2016 or 2019
Excel files .xls, .xlsx, .xlsm Office Excel 2013, 2016 or 2019

A note about “Prezi” and “Prezi Next” files:

To add Prezi files to the SlideDog playlist you first need to download an offline/portable version (comes in a .zip file) of your Prezi from your account at the prezi.com website. Then you need to extract the contents of that zip file. Among the extracted contents you will find an “.exe”-file. This is the file that you should add to your SlideDog playlist.

Important: If you’ve downloaded the offline Prezi more than 12 months ago, you need to re-download it from prezi.com. Also, before starting a Prezi in SlideDog, you should close all open Prezi windows.

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What software do I need to run SlideDog?

SlideDog runs best on Windows 7 and later. If you are using Windows 7 or Windows 8 and plan on using the two-screen mode in SlideDog, you should enable “Aero”: How to enable Aero on Windows 7.

If you want to use certain file types in SlideDog, you need to have the correct viewers installed. You can get viewers for all file types supported by SlideDog for free:

  • Office PowerPoint 2013, 2016, 2019 or PowerPoint Viewer 2010 for PowerPoints
  • Adobe Reader or Adobe Acrobat for PDFs
  • Google Chrome for Web pages

SlideDog also requires the following runtimes/frameworks (that the installer will try to detect and download) installed on your machine:

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Why do I need third-party software to run SlideDog?

To show your presentation files as accurate as possible, SlideDog uses the best file viewer programs available for the various file formats (PowerPoint is used to show .pptx files, VLC is used to show videos, etc.).

We could have made SlideDog to not rely on third-party software, but then we’d have to resort to conversion of all the presentation files into a standardized format. This process almost always leads to loss of quality. Transitions will sometimes be lost, animations won’t show up correctly and fonts may appear less crisp.

It’s no requirement to have Office PowerPoint, Adobe Reader or Google Chrome installed, but you won’t be able to display the file types (.pptx, .pdf and web pages) of those programs through SlideDog if you don’t. You can however still show videos, images and use the audience interaction features.

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3. Creating and Using Playlists

Can I split a PowerPoint or PDF in SlideDog and insert videos in between?

No.

Not without manually splitting the .pptx or .pdf into two separate files.

SlideDog will however remember the last slide/page you were on when switching from a PowerPoint or a PDF to another item during your presentation.

If you want to do this when using mirrored screens (instead of extended / two-screen mode) we recommend you use the SlideDog iOS/Android companion app to avoid having to move the mouse to the bottom or top of the screen and show the SlideDog playlist to your audience

The SlideDog presenter remote feature it makes it really easy to jump between different files and media without splitting them up.

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Can I select the start and end time of a video file in a SlideDog playlist?

No.

Not without manually editing the video file.
A list of software that lets you do this is available at TechRadar

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What happens if I add the same file twice or more in playlist?

They will be treated as separate files. If you advance on one playlist item, the other won’t be affected.

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Is it possible to automatically advance / loop through the playlist?

Yes, but this is a Pro feature. Free users can try this feature for 15 minutes from within the app.

If you go to the “Settings” and “Preferences” menu, you can check “Advance Automatically” under the “General Settings” tab. SlideDog will then advance to the next slide or file automatically (will jump to the next file if at the last slide of a slide deck). Videos will be played until the end before jumping to the next item in the playlist.

To enable looping of the playlist, tick the box next to “Loop Continuously”. SlideDog will now jump back to the first file after completing the last file in the playlist. All files will be re-set and play from the first slide/page/frame.

loop

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Can I embed SlideDog playlists in a website?

No.

SlideDog playlists needs SlideDog Free or Pro installed in order to play. In addition you’ll need the viewers of the different file types (i.e. Office PowerPoint or PowerPoint Viewer for .ppt/.pptx files).

A presentation publishing platform we can recommend is speakerdeck.com. It has a clean interface and is without ads.

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4. Controlling Presentations

Can I use my phone to control SlideDog?

Yes,

Our SlideDog companion app for iOS and Android allows you to remote control SlideDog. You can also control your PC running SlideDog directly from https://live.slidedog.com, if you can’t or don’t want to to download an app. The web version offers much of the same functionality as the iOS and Android apps.

Get the SlideDog app on Google Play and the AppStore:

Get it on Google Play


Make sure to enable the Remote feature in the SlideDog application by clicking the mobile phone toggle button in the top-right corner of the SlideDog PC application.

Then enter the channel and secret pin/password on your phone or web browser (if using https://live.slidedog.com)

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What are the keyboard shortcuts in SlideDog?

SlideDog only has a few keyboard shortcuts. In general you press “PgDn” or “Right Arrow” to go to the next slide or item in the playlist and “ESC” to unload the presentation files and exit the show.

Remember that you can still use the file viewers keyboard shortcuts when you are playing the files in SlideDog. For instance, PowerPoints keyboard shortcuts will also work in SlideDog.

SlideDog keyboard shortcuts:

File Types Keyboard Shortcuts
All file types ESC – End Show
PowerPoint, PDF, Prezi PgDn, Right, Space – Next Step
PgUp, Left – Previous Step
Videos PgDn, Right – Next Item (in playlist)
Space – Play/Pause
Images PgDn, Right – Next Item (in playlist)
Web Pages (URLs) No keyboard shortcuts


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Can I control SlideDog with a Wireless Remote?

Yes.

You can use most standard presenter remotes, such as the Logitech Wireless Presenter. Wireless remotes usually work by simulating the PageUp and PageDown keys on your PC, which is the next and previous slide trigger keys for PowerPoint and also for SlideDog. So, as long as your remote works with PowerPoint, Adobe Reader, etc. it should work with SlideDog.

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5. Presentation Formats

When will SlideDog support file type X and program Y?

Currently SlideDog supports a limited number of presentation formats and file viewers. We are continuously working to support more file types. If you miss a format that you think we should support, please contact us.

When deciding which file viewers to support and what software SlideDog will use to show a specific media format we mainly focus on choosing the file player that has the broadest range of file type support. Other important factors are responsiveness and trustworthiness.
For example Adobe Reader might not be the fastest or smallest (in file size) PDF viewer out there, but it is king when it comes to supporting the different kinds of PDF files, including support for multimedia and 3D in PDF files.

However, we understand that people have strong preferences in the programs they use (for instance their default browser) and therefore we are working on broadening the support for viewers of specific file formats.

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Will my animations / transitions / videos / fonts / etc. display correctly in SlideDog?

Yes.

Since the task of showing the presentation files is entirely up to the software viewers installed on your PC, the result will be the same with or without SlideDog.

But on a general note, presentation files may not always act and look the same on different platforms and versions of presentation software. For example, a .pptx file made with special effects only available in PowerPoint 2016 will not look the same when viewed in PowerPoint 2013.
You should always check your presentation files in advance on the computer you intend to use for your live presentation.

Another rule-of-thumb is that you should always embed external resources when possible. For instance, if you try to show a PowerPoint with non-standard fonts without embedding them or making sure they are installed on the target computer, independent of SlideDog the text might not be shown correctly. More information on embedding fonts can be found on PPTFAQs web pages

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What file types, presentation formats and viewers does SlideDog support?

SlideDog supports the following file types and file viewers:

Media File types Supported viewers
PowerPoints .ppt, .pptx, .pptm, .pot, .potx, .potm, .pps, .ppsx and .ppsm Office PowerPoint 2013, 2016 or 2019 PowerPoint Viewer 2010
PDFs .pdf Adobe Reader or Adobe Acrobat Pro
Prezis Prezi portable files / “Prezi.exe” (See note about Prezi-files at the bottom) (included)
Videos .3g2, .3ga, .3gp, .3gpp, .avi, .divx, .dts, .dv, .vid, .flv, .gfx, .m1v, .m2t, .m2ts, .m2v, .m4p, .m4v, .mkv, .mlp, .mod, .mov, .mp1, .mp2v, .mp4, .mp4v, .mpa, .mpe, .mpeg, .mpeg1, .mpeg2, .mpeg4, .mpg, .mpv2, .mts, .mtv, .nuv, .ram, .rec, .rm, .rv, .rmvb, .s3m, .sdp, .spx, .vob, .w64, .3asf, .xa, .tac, .ts, .wmv VideoLan VLC (included)
Images .jpeg, .jpg, .png (included)
Web Pages (URLs) Any normal URL Google Chrome
Word files .doc, .docx Office Word 2013, 2016 or 2019
Excel files .xls, .xlsx, .xlsm Office Excel 2013, 2016 or 2019

A note about “Prezi” and “Prezi Next” files:

To add Prezi files to the SlideDog playlist you first need to download an offline/portable version (comes in a .zip file) of your Prezi from your account at the prezi.com website. Then you need to extract the contents of that zip file. Among the extracted contents you will find an “.exe”-file. This is the file that you should add to your SlideDog playlist.

Important: If you’ve downloaded the offline Prezi more than 12 months ago, you need to re-download it from prezi.com. Also, before starting a Prezi in SlideDog, you should close all open Prezi windows.

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How can I use Prezi in SlideDog?

Yes.

It’s possible by downloading your Prezi (Next) presentation to a “Standalone / Offline file”.

Note: Downloading a Prezi presentation is not available when using Prezi Next online. Please use the Prezi Next desktop application to download your presentation.

To create a SlideDog show with Prezis in it follow these steps for each Prezi file you want to show:

  1. Download the offline portable version of your Prezi presentation and unzip it to a folder on your hard drive.
  2. Open the folder where you unzipped your Prezi presentation.
  3. Drag the “.exe” file into the SlideDog playlist.
  4. Close any open windows of offline Prezis (if you skip this step, SlideDog won’t be able to load the Prezis).
  5. Click “Start Show” and wait for the files to load (some Prezis takes a long time to load).

Important: Make sure you’ve closed all open windows of offline Prezis before trying to start a show in SlideDog that contains Prezi files.

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6. Order and Payment

Is it possible to purchase one license of Pro and use that single license on my work PC and my personal PC?

No.

One SlideDog license is valid for one computer. However, you can deactivate your license from the “License” top menu and then reactivate it on another PC.

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Do you offer a volume discount?

Yes we do. When you buy two or more copies of SlideDog, you are eligible to receive volume pricing.

Volume discounts for SlideDog Pro “per-computer” licenses:

1 : $99 USD
2 – 9 : $89 USD
10 – 19: $79 USD
20 – 49: $69 USD
50 and up: $59 USD

If you are interested in a site license for your school, university or organization, please contact us

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How much does SlideDog cost?

One license of SlideDog Pro costs $99 USD and include a year’s worth of updates and priority support. After one year, your license will be automatically renewed unless you opt out of the yearly subscription plan.

Volume discounts are also available.

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How long does my license last for?

Your license is valid for a year from the date you purchased it, or for as long as you choose to continue your subscription.

For example, if you purchase your license on December 18, 2018, and then cancel your annual subscription within a year, you’ll get regular updates of SlideDog until December 18, 2019.

If you don’t cancel your subscription you will keep getting regular updates as long as your subscription is active.

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We cannot do business outside of the country. Does your company have an office in USA?

We are a Norwegian based company, but we are selling SlideDog through FastSpring (BRIGHT MARKET LLC), our payment processor. FastSpring (which is a US company) will be the vendor in the transaction and their company information will be on your invoice.

FastSpring’s W-9 form is here: http://www.fastspring.com/w9.pdf

FastSpring’s contact info can be found here https://www.fastspring.com/contact-us (see “I’m a buyer”):

Please contact us for additional questions related to payment.

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Where can I find a copy of your current W-9?

We are a Norwegian based company, but we are selling SlideDog through FastSpring (BRIGHT MARKET LLC), our payment processor. FastSpring (which is a US company) will be the vendor in the transaction and their company information will be on your invoice.

FastSpring’s current W-9 can be downloaded here: https://www.fastspring.com/w9.pdf

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What is the VAT ID field in the SlideDog Store?

The VAT ID is only relevant for corporate customers within the EU. The VAT ID consists of two letters identifying the country, and the country-specific number of digits. Enter your VAT ID in accordance with your country-specific format. If this does not apply to you, or you are an individual, leave the VAT ID field empty.

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I need an invoice, where can I request it?

If you purchased SlideDog via our own store, you will have received an invoice to the email you entered when purchasing. Search your inbox for “Your Order: SlideDog” (with quotes) and you should find one or more emails with your order ID(s), starting with the letters “PRE” followed by three sets of numbers separated by dashes (example: PRE111111-2222-33333). The emails will contain a link to your invoice for your initial SlideDog purchase or re-bill.

If you still can’t find your invoice please contact us.

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Do you offer refunds?

If you’ve changed your mind, and you no longer wish to use SlideDog, we can offer a full refund within 30 days of you purchasing SlideDog. Simply contact support and provide us with:

  • The Order ID from the purchase you would like to have refunded. This is a code starting with “PRE” that you’ll find at the top of your invoice.
  • The last four figures of the Credit Card you used for purchasing. If you didn’t use CC or if you used PayPal, please let us know the date of the purchase.

After we have received this information, a member of our customer support staff will be able to help you. Once your refund is issued it can take between 3-10 working days (depending on the payment method you used at checkout) for the refund to be credited to your account.

Don’t forget, you can try a fully-featured version of SlideDog before you buy by enabling the Pro trial inside SlideDog. Download SlideDog here to see if SlideDog is right for you — no credit card required.

Please note: SlideDog’s refund policy exists to help customers who no longer wish to use the app due to compatibility issues or unsuitability — not as a way to use SlideDog for free. If it appears to us that you are abusing refunds, we reserve the right to stop offering them to you at any time.

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Can I transfer my SlideDog Pro licence from one PC to another?

Yes.

To do this you must first deactivate the license on the computer you wish to remove it from. This can be accomplished in four small steps:

  1. Start SlideDog
  2. Click on the “License” top menu item
  3. Click “Deactivate License”
  4. Click “Continue” When the “License Deactivation” dialog box appears

SlideDog is now reverted to the free version and you can activate your license on another computer.

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Will I receive free upgrades and premium support as a Pro user?

Yes.

You will receive free upgrades and premium support (guaranteed answer from our support team) as long as your subscription period is active. If you do not renew your license after the subscription period, you can still keep using the Free version.

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How do I cancel my subscription?

To cancel your subscription of SlideDog you must click the link contained in the email you received when you first made your order. This link is also found in each of the renewal notification emails.

Search your inbox for “SlideDog Pro License” and you should find at least one mail. The link you need to click to confirm that you want to cancel your subscription looks like this: https://sites.fastspring.com/preseria/order/s/PREXXXXXX-XXXX-XXXXXX

If you’re still having trouble unsubscribing, please contact us.

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Where do I enter my SlideDog Pro license key?

You’ll need to be connected to the Internet when activating your license key.

Follow these steps to get started with SlideDog Pro:

  1. Start SlideDog.
  2. Click “Upgrade to Pro” from the “License” top menu
  3. Copy and paste your license key into the license field and click “Register License”

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How do I order the Pro version of SlideDog?

You can order a Pro license by visiting the SlideDog store.

Your payment will be processed immediately and you’ll receive your license key by e-mail within a couple of minutes.

Start SlideDog and activate the license from within the application.

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How do I reset my license key?

If you for some reason are unable to deactivate your license key in order to install SlideDog on a new computer, you can use the form below to reset the key:

License Key:

Verify that you are human:

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7. Pro Features

Is it possible to purchase one license of Pro and use that single license on my work PC and my personal PC?

No.

One SlideDog license is valid for one computer. However, you can deactivate your license from the “License” top menu and then reactivate it on another PC.

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Is it possible to automatically advance / loop through the playlist?

Yes, but this is a Pro feature. Free users can try this feature for 15 minutes from within the app.

If you go to the “Settings” and “Preferences” menu, you can check “Advance Automatically” under the “General Settings” tab. SlideDog will then advance to the next slide or file automatically (will jump to the next file if at the last slide of a slide deck). Videos will be played until the end before jumping to the next item in the playlist.

To enable looping of the playlist, tick the box next to “Loop Continuously”. SlideDog will now jump back to the first file after completing the last file in the playlist. All files will be re-set and play from the first slide/page/frame.

loop

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How do I enable Presenter View (two screen / extended desktop mode) in SlideDog?

Follow these steps to enable Presenter View in SlideDog

  1. Connect your PC to an external display or projector
  2. Enable “Extended Desktop” mode by first pressing and holding the Windows button on your keyboard, then press the “P”-key. Select “Extend desktop”.
  3. Start SlideDog Pro
  4. SlideDog will detect your secondary screen and automatically set itself to two-screen mode if you have SlideDog Pro activated on your machine.

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Will I receive free upgrades and premium support as a Pro user?

Yes.

You will receive free upgrades and premium support (guaranteed answer from our support team) as long as your subscription period is active. If you do not renew your license after the subscription period, you can still keep using the Free version.

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8. Troubleshooting

The SlideDog Live Sharing feature doesn’t work on my computer!

There could be several reasons for why Live Sharing does not load properly:

1. A firewall configuration might block the connection to the SlideDog servers. Please make sure that you have open access on port 80 and 443 to “live.slidedog.com” and “slidedog.com”

2. Anti-virus or Firewall software might be blocking some of the components needed to run LiveSharing. Please try to disable any anti-virus software while running SlideDog and see if this helps.

3. You are connected to the Internet through a VPN connection. This might limit the connection to our servers, and also make it harder to detect your physical location so we can connect you to the closest server possible. Please try to connect to the Internet without using VPN.

If none of the above helps, let us know and we can diagnose further. Please bear in mind that if you use a corporate computer, there might be system restrictions put in place by your administrator that prevents our software from functioning properly.

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My PowerPoint and PDF files won’t go into fullscreen!

There are several possible reasons why this might happen. The most common reason is that the Windows screen scaling or DPI setting is set above 100%. This causes the operating system to wrongfully report a lower screen resolution to SlideDog. To correct this issue you need to set the scaling back to 100% as illustrated in the image below.

Follow these steps:

  1. Open up Control Panel
  2. Type “Display”, click on Display
  3. Check mark “Let me choose one scaling level for all my displays” and then change it to “Smaller 100%”

Windows Screen Settings

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Why has my license expired?

When you purchase the SlideDog Pro annual subscription for the first time, you can use it for a year from the date of purchase, or for as long as you keep your subscription active.

If you choose to cancel your subscription, SlideDog will automatically revert from “Pro” to “Free” on the expiry date of your license.

SlideDog Forever
If you’ve previously purchased our discontinued SlideDog Forever license, the following applies to you:

Customers who purchased a SlideDog Pro Forever license earlier than 2017.01.01 were guaranteed updates until version 2.0.0. Customers who purchased the Forever license on 2017.01.01 or later are guaranteed updates until version 3.0.0.

If you purchased Slidedog Pro Forever earlier than 2017.01.01 and you want to continue using SlideDog Pro, you have two options:

Either purchase a new annual subscription (and get continuous updates) or follow this procedure to keep using SlideDog 1.9.18 (the latest release before 2.0.0) for as long as you want:

  1. Uninstall SlideDog from your computer if you are running a different version than 1.9.18.
  2. Download the 1.9.18 offline installer and install SlideDog 1.9.18 (don’t run SlideDog yet!)
  3. Disconnect your Wi-Fi or Internet connection, or put your computer in Flight Mode.
  4. While disconnected from the Internet, run SlideDog and go to “Settings” – “Preferences” – “General Settings” from the top menu. Turn off “Enable automatic updates”.
  5. Close SlideDog and re-connect your Wi-Fi or Internet connection / turn off Flight Mode.
  6. Restart SlideDog and enter your license code in the “License” – “Upgrade to Pro” top menu item.

SlideDog Pro will now keep functioning as before, but without downloading version 2.0.0 and above.

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9. Terms and Policies

Where can I find the End User License Agreement (EULA)?

You can read the Slidedog End User License Agreement here, which is a legal contract between a software application author or publisher and the user of that application.

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Where can I read your Privacy Statement?

You can read our privacy statement here. It informs you about the type of personal data that is collected and received through our website (https://www.slidedog.com), the Windows application “SlideDog” and our cloud and app-based services that relate to SlideDog (https://live.slidedog.com and the Slidedog iOS/Android app).

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