I’m having trouble activating my SlideDog Pro license key

To activate SlidedDog Pro, you need to click “Upgrade to Pro” from the “License” top menu. Copy and paste your license key into the license field and click “Register License”. If this doesn’t work, you will usually get an error message telling you what is wrong. At the minimum an error code should be provided. Before contacting support, you should check the following:

  • Make sure the license key has the correct form (7 groups of 4 characters separated by dashes, like “ABCD-1234-EFGH-5678-IJKL-9101-9A9A”)
  • Make sure you are connected to the Internet and can reach our license key service provider; https://wyday.com/
  • Make sure you don’t have disabled network adapters. Enable them before trying to activate SlideDog, as described here: https://wyday.com/limelm/help/faq/#disabled-adapters


  • If you still can’t activate SlideDog, you can try to use the TurboActivate wizard. You find the “TurboActivate.exe” file in the SlideDog installation folder under “\Activation\Windows”. Run this file and try activating your license key. If you are unable to go online, you can generate an “activation request” XML file, send it to us at [email protected] and we’ll get back to you as fast as we can with an “activation response” XML file, that you can use in “TurboActivate.exe” to activate SlideDog on an offline computer.

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    Posted in: 8. Troubleshooting