You’ll need to be connected to the Internet when activating your license key. Follow these steps to get started with SlideDog Pro: 1) Start SlideDog. 2) Click “Upgrade to Pro” from the "License" top menu item. 3) Copy and paste your license key into the license field and click "Register License".

Yes. To do this you must first deactivate the license on the computer you wish to remove it from. This can be accomplished in four small steps: 1) Start SlideDog. 2) Click on the "License" top menu item. 3) Click "Deactivate License". 4) Click "Continue" When the "License Deactivation" dialog box appears. SlideDog is now reverted to the free version, and you can activate your license on another computer.

Yes. One SlideDog license key is valid for two computers that can run SlideDog simultaneously. To use SlideDog on a third machine, you need to deactivate your license from the “License” top menu on one of the activated PCs and then reactivate it on another PC.

If you receive an error message when trying to activate your SlideDog Pro license, please check the following things: 1) Make sure the license key has the correct form (7 groups of 4 characters separated by dashes, like "ABCD-1234-EFGH-5678-IJKL-9101-9A9A"). 2) Make sure you are connected to the Internet and can reach our license key service provider (https://wyday.com). 3) Make sure you don't have disabled network adapters. Enable them before trying to activate SlideDog. Click "Read More" for details.

If your credit card rebill wasn't successful, your license will expire automatically. The same applies if you've cancelled your subscription. If you have a Forever/Lifetime license, it may not be eligible for further upgrades, but you may still use previous versions of SlideDog. Click "Read More" for details.

Yes! SlideDog Pro comes with a satisfaction guarantee. Submit a return request within 24 hours of your purchase and get your money back. PS: We’d love to know why SlideDog didn't work for you!

To cancel your subscription of SlideDog you must click the link contained in the email you received when you first made your order. This link is also found in each of the renewal notification emails. Search your inbox for “SlideDog Pro License” and you should find at least one mail. The link you need to click to confirm that you want to cancel your subscription looks like this: https://sites.fastspring.com/preseria/order/s/PREXXXXXX-XXXX-XXXXXX. If you’re still having trouble unsubscribing, please contact us.

Yes, we do. When you buy two or more copies of SlideDog, you are eligible to receive volume pricing. Click "Read More" for details.

If you purchased SlideDog via our own store, you will have received an invoice to the email you entered when purchasing. Search your inbox for “Your Order: SlideDog” (with quotes) and you should find one or more emails with your order ID(s), starting with the letters “PRE” followed by three sets of numbers separated by dashes (example: PRE111111-2222-33333). The emails will contain a link to your invoice for your initial SlideDog purchase or re-bill. Once you have your Order ID you can access the invoice by visiting: https://sites.fastspring.com/preseria/order/invoice/[order id] For example: https://sites.fastspring.com/preseria/order/invoice/PRE111111-2222-33333 If you still can’t find your invoice please contact us.

We are a Norwegian based company, but we are selling SlideDog through FastSpring (BRIGHT MARKET LLC), our payment processor. FastSpring (which is a US company) will be the vendor in the transaction and their company information will be on your invoice. FastSpring’s current W-9 can be downloaded here: https://www.fastspring.com/w9.pdf.