To cancel your subscription of SlideDog you must click the link contained in the email you received when you first made your order. This link is also found in each of the renewal notification emails.
Search your inbox for “SlideDog Pro License” and you should find at least one mail. The link you need to click to confirm that you want to cancel your subscription looks like this: https://sites.fastspring.com/preseria/order/s/PREXXXXXX-XXXX-XXXXXX
If you’re still having trouble unsubscribing, please contact us.