Do you offer refunds?

If you’ve changed your mind, and you no longer wish to use SlideDog, we can offer a full refund within 30 days of you purchasing SlideDog. Simply contact support and provide us with:

  • The Order ID from the purchase you would like to have refunded. This is a code starting with “PRE” that you’ll find at the top of your invoice.
  • The last four figures of the Credit Card you used for purchasing. If you didn’t use CC or if you used PayPal, please let us know the date of the purchase.

After we have received this information, a member of our customer support staff will be able to help you. Once your refund is issued it can take between 3-10 working days (depending on the payment method you used at checkout) for the refund to be credited to your account.

Don’t forget, you can try a fully-featured version of SlideDog before you buy by enabling the Pro trial inside SlideDog. Download SlideDog here to see if SlideDog is right for you — no credit card required.

Please note: SlideDog’s refund policy exists to help customers who no longer wish to use the app due to compatibility issues or unsuitability — not as a way to use SlideDog for free. If it appears to us that you are abusing refunds, we reserve the right to stop offering them to you at any time.

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Posted in: 6. Order and Payment